FAQ

this is a simple business, so i've tried to keep how we operate simple too.  food is cooked to order on a strict schedule, so i hope you can help accommodate this by making sure you know when and how to order and when and where to collect. ultimately i just want you to get and enjoy fabulous plant based food...

01

how do i place an order?

orders are placed via the website.  go to the shop page. you can add a dish to the basket via the button or double click on the image to go to a product detail page which will give information on the dish, ingredients, allergens, cooking and storage. once added to you basket you can add more or proceed to checkout.  ​​

02

when can orders be placed?

orders for fresh dishes must must be received before 7pm each tuesday.  this is to enable the ingredient quantities to be determined for shopping and cooking purposes.

 

orders for frozen dishes (where available) can be placed up to 6:00pm on friday.  when an order is placed after 6:00pm friday, this will be available for collection on the following friday.  under some circumstances it may be possible to add additional frozen dishes at the time of collection, though only cash payments will be taken for these at present.

03

how can i pay?

 

​the website supports card and paypal payments, via the secure wix payment gateway.

04

how do i get the food and when?

my kitchen is in town and parking can be difficult, so we've come up with a range of collection and delivery options, details of which will appear before you if you click here.

05

returns, cancellations, refunds and missed collection

Please see our Terms & Conditions page

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